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Privacy Policy

We are committed to protecting the privacy of all the personal data we hold and meeting our responsibilities when acting as a Data Controller or Data Processor when we carry out our business activities. Our privacy policy explains how we use personal data and cookies and the rights you have over your personal data. This Policy applies to:


• visitors to this website;
• our clients and those that may want to or use our services or receive marketing information from us;
• those attending our events;
• our suppliers and contractors;
• job applicants and our current and former employees.


We keep this Policy under review to ensure it reflects our privacy practices, so please check this page occasionally to ensure that you’re happy with any changes. It was last updated on [Date]. By using our website, you’re agreeing to be bound by this Policy.


About us


We are Mind Hack Agency Limited. Our registered address is 6 Kings Row, Armstrong Road, Maidstone, Kent. ME15 6AQ; our company number is 9503589.


We only collect the information required to fulfil stated purposes and where there is a lawful basis for doing it, and will not retain it for longer than is necessary.


Any questions regarding this Policy or our privacy practices should be sent to us at our registered address which is:


Mind Hack Agency Limited
6 Kings Row, 
Armstrong Road, 
Maidstone, 
Kent. 
ME15 6AQ

Visitors to our website


This Privacy Policy regulates the use by Mind Hack of the information you provide when using this website.


Mind Hack is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of Mind Hack’s data processing practices.


We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:


• your name
• your email address


The information collected will be used to send you the information you have requested and to provide information that may be useful to you.


We may share non-personal aggregate statistics (group) data about our site visitors’ traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.


When you visit our website we use a third party service, Google Analytics, to give us information about the number of visitors and visitor behaviour patterns; this information does not identify individuals.


Our website is hosted in the UK. When you go to a page it ‘logs’ details of when you visited, your IP address, page(s) accessed, where you came from (e.g. a link from another website), and your browser and operating system. This is standard practice for all websites. This allows us to investigate issues if the website is not functioning correctly. We do not permit anyone to identify an individual from these details.


We do not share this information, as it may be personal data. Logs are typically kept for 6 months, but we may keep them for longer to investigate or deal with a new trend or problem. We process this data based on a Legitimate Interest to ensure the website is secure and works correctly.
If you use, or want to use, our services or receive marketing information from us.


We only collect the information needed to deliver and manage our marketing communications or to respond to any requests you send to us or to provide our services.


This includes, but is not limited to, name, email address, postal address, telephone number, IP address.


We do not share this personal data. We will not use your personal data for profiling, to send unsolicited emails or to pass it to other third parties without your express consent. We process personal data to meet Contractual obligations.


If you opt in to receive marketing communication from us, you accept the practices set out in this policy. As with all our marketing, this can be stopped at any time or you can update your marketing preferences. To do this use the links at the bottom of any email marketing we send you now or in the future or send an email to xanthos@mindhack.agency with the subject UNSUBSCRIBE. Please allow 72 hours for your details to be removed from our system.


Who do we share your personal data with?


We may share non-personal aggregate statistics (group) data about our site visitors’ traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.


We will share personal data is there if a legal obligation or duty to do this, e.g. with the police, for fraud protection or to enforce or apply our contractual terms. Processing of personal data in these circumstances may be based on either a specific legal obligation or identified Legitimate Interest to prevent crime or enforce our terms.


Where else does your personal data go?


We store all personal data in the UK or EEA or third countries with whom our data transfers are governed by data processing agreements, model clause contracts, adequacy measures or other legal mechanisms. Please note that third parties used to process your personal data in the course of your working relationship with us may have different transfer information set out in their privacy policy on their website.


Cookie Policy


What are cookies?


Cookies are files containing small amounts of information which are downloaded to your computer when you visit a website. Cookies are then sent back to this website on each subsequent visit (first party cookies) or to another website that recognises that cookie third party cookies).


Why are cookies used?


Cookies do lots of different and useful jobs, such as remembering your preferences and generally improving your online experience. Some cookies collect anonymous data about your computer and browsing history for statistical purposes.


Your choice about cookies


Cookies are used to enhance your user experience now and in future visits and they may collect anonymous data as a result. If you want to restrict or block the cookies, you need to do this through the settings for each browser you use and on each device you use to access the internet.


If you do not block cookies to this website, we will take this as agreement to their use as described. We may make changes to this policy from time to time, which will be binding under the same agreement.


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